The BirdBrain team is made up of brand and digital marketing gurus, designers, coders and more. You may already be familiar with our director David, as well as our web developers, and now you have the chance to get to know our account managers a little better.

Our account managers are all digital marketing specialists, well versed in search engine optimisation, strategy, analytics and more. As our client facing team members, they are your first point of contact when you have any questions, problems or queries. Each of them perfectly embody the BirdBrain culture and values, with their own unique quirks and personalities. Here’s what makes our account managers tick.

Hannah

What is something your clients probably won’t know about you?

Fun fact – I grew up in Myanmar! I’m also incredibly interested in sustainability and all things environmentally focused.

If you were a character in a TV show, who would you be and why?

I would definitely be Arya Stark from Game of Thrones. She’s so independent, like me. She runs her own program and breaks free from traditional female stereotypes.

What is your favourite part of your job? 

The best part of my job is helping clients achieve their business goals. I find it so rewarding to see a client reach their goals as a result of our services. I think my forte is my client communication skills. I have great relationships with all my clients and I always look forward to catching up with them. I feel that with communication comes trust, which is so important in any relationship.

What is your most memorable travelling experience?

My most memorable travelling experience would be Japan. I just love the culture there and I feel like there is so much to learn about. Their culture is so different to anything I’ve experienced before.

What are you reading right now?

I’m reading The Power of Now by Eckhart Tolle. I’m really enjoying it. I have read a couple of Eckhart Tolle’s books before. His non-fiction books are all about living in the present moment and the importance of staying mindful.

Jeremy

Do you have any unique hobbies or interests that your clients may not know about? 

Not sure if these are unique, but I really enjoy volleyball and I like to surf.

If you were a character in a TV show, who would you be and why?

I would love to say Don Draper, from Mad Men, but I’m not sure that’s true…

What’s your favourite part of your job?

I relish solving problems and the psychology of marketing businesses to customers. I’d like to think I’m good at diving deep into clients and their businesses, in order to find things that are beneath the surface that haven’t been discovered yet.

What is your most memorable travelling experience?

Travelling through rural Indonesia in 2019. Riding around on sketchy roads and exploring the amazing natural landscapes, like waterfalls and beaches. That was my most memorable experience.

What are you listening to right now?

I’ve been listening to Run the Jewels’ music. It’s full of powerful political messages, which are more important than ever right now.

Adam

Do you have any unique hobbies or interests that your clients may not know about? 

Rowing comes to mind, but it’s no secret that it is a big hobby of mine. However, recently I’ve been beginning to explore the world of single malt whisky, as well as tinkering under the hood of my 1964 MGB roadster to try and keep it running.

If you were a character in a TV show, who would you be and why?

I would be the Angus MacGyver (from the original TV series, not the remake). He’s resourceful, can fix pretty much anything and always manages to save the day, just in the nick of time.

What do you do best in your role at BirdBrain?

My best talents lie in being able to boil down technical or complicated topics into easy to understand explanations for my clients.

What is your most memorable travelling experience?

Cycling in Switzerland. The roads and scenery are absolutely amazing and there is an unlimited variety of climbing on offer. My most memorable day was an epic 300km ride beginning in Konstanz on the German border, finishing in Montreux on Lake Geneva. We started the day in the rain in Germany and finished with a swim in Lake Geneva. It was a massive and hugely rewarding day!

What are you listening to right now?

Right now, I’m listening to ‘the Rabbit Hole’ podcast by the New York Times. It’s a very interesting look into the influence of YouTube and it’s algorithms.

Katie

Do you have any unique hobbies or interests that your clients may not know about? 

I love my Pilates (although COVID-19 made it hard to stick to it) and I have actually been looking at becoming a Pilates instructor for fun!

If you were a character in a TV show, who would you be and why?

I’d like to think I am a mix of Leslie Knope and April Ludgate from Parks & Rec. Passionate and pushy, but also a little bit dark and silly.

What’s your favourite part of your job?

A cheesy but true fact is that I love connecting with my clients and working with them to get the results they are looking for. It really makes my job fun to get to learn about, as well as work alongside different businesses and projects. I would say my strength is in content and strategy. I’m definitely more of a creative thinker than analytical.

What is your most memorable travelling experience?

When I was still living in the States I took a solo road trip from my home in Portland, OR to Nashville, TN to meet up with friends at a music festival. Two of my girlfriends joined me on the trip back home and we had the most amazing time. The scenery, the company, the music and the experience make up some of my most precious memories.

What are you listening to or reading right now?

I’m currently in the midst of educating myself on systemic racism and how I can be a better advocate for BIPOC’s. Some of the reading material has been quite heavy, but I have found “Dark Emu” and the podcast “1619” to be enthralling stories about the history of indigenous Australia and Black Americans.

Jess B.

Do you have any unique hobbies or interests that your clients may not know about? 

You might not know it, but some of my hobbies include acting, singing, running and calligraphy writing.

If you were a character in a TV show, who would you be and why?

I would be Jessica Day from New Girl. I think she is quirky, funny, compassionate and completely herself all the time. She is what I aspire to be.

What’s your favourite part of your job?

I really enjoy getting to work across a wide range of industries. I know a little about a lot! I would say I am quite good at communicating complex or difficult topics. I’m good at taking these multifaceted ideas and making them relatable and understandable for businesses.

What is your most memorable travelling experience?

My most memorable travelling experience is visiting America with my family.

What are you listening to or reading right now?

I’m currently listening to an album called ‘Mariposa’ by Felly. I’ve also been reading up on and watching documentaries about the ‘Low Tox Life’ and essential oils.

Ryan

Do you have any unique hobbies or interests that your clients may not know about?

I’m not sure if it’s unique or unknown, but the only thing I can think of is playing basketball. I play twice a week.

If you were a character in a TV show, who would you be and why?

I would be Jim Halpert from the US version of the Office. Jim and I both have a love of sports, a similar sense of humour and enjoy sharing jokes with our colleagues.

What’s your favourite part of your job?

My favourite part is taking my client’s business goals and turning them into digital marketing strategies, which in turn grow into tangible results for their business.

What is your most memorable travelling experience?

My most memorable experience was venturing to ANZAC Cove, Gallipoli in Turkey for ANZAC day. I camped overnight at ANZAC Cove and was there for the dawn service, before hiking up the mountainous terrain. From the top we were able to view all of the different famous battle grounds.

What are you listening to right now?

I’m currently listening to ‘No Dunks’, an NBA/basketball daily podcast. I listen to this each morning on the way to work.

David C.

Do you have any unique hobbies or interests that your clients may not know about?

Before COVID-19 stopped social sports, I was a member of an ultimate frisbee team.

If you were a character in a TV Show, who would you be and why?

I would be Sokka from the animated TV show ‘Avatar: The Last Airbender’. I’m always offering some comic relief to others, but I can be serious and strategic when required.

What is your favourite part of your job?

I love seeing clients get results. There is nothing more rewarding than seeing a client’s business grow from the help and resources that I can provide them with.

What is your most memorable travelling destination?

Travelling to Europe for the first time was a lot of fun. The history and food in Europe is so varied and amazing!

What are you listening to right now?

Run the Jewels’ new album, RTJ4. It’s a great album if you need some music to help pump you up.

Jess S.

Do you have any unique hobbies or interests that your clients may not know about?

I practice Pilates regularly. I also love cooking.

If you were a character in a movie, who would you be and why?

I would be Elle Woods from Legally Blonde. She’s blonde, just like me, and doesn’t let anything get in the way of what she wants. She has a perpetual positive mindset and is always there for the girls.

What do you do best in your role at BirdBrain?

I’m extremely good at communicating with my clients. I also enjoy project management, as I like to keep things moving along.

What is your most memorable travelling experience?

This would have to be skiing in Deer Valley, Utah. I went this year with my family and our partners. It was some epic snow and skiing opportunities.

What are you listening to right now?

I’m listening to the podcast ‘Deliciously Ella’. I love it because it covers all things health and wellness, which is a topic I’ve been trying to learn more about since having my own health issues. All of the content is super relatable, and I have found it easy to implement advice about morning routines, eating habits, meditation and how maintain a healthy gut and brain.

Let us know what you think

Although our account managers all have their own exceptional skills and strengths, they share a few things in common, including excellent communication skills and the desire to help clients succeed.

Did anything surprise you about your account managers, or do you have any shared interests? Be sure to let your account managers know your reaction next time you chat to them. Above all, remember that they are here to help. If you have any questions, don’t hesistate to get in touch.